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תוכנה לטלקומוניקציה.Two main products: EPICCenter and EPIXCenter. The EPICCenter (EasyRun Professional Intelligent Contact Center) is contact center software that connects to legacy PBXs through CTI connectivity. The product includes a routing module (EPICRouter- rules, skill based, statistical) with a built-in IVR for the automatic interaction with the caller. The EPIXCenter (EasyRun Professional Intelligent Exchange Center) is based on the CTS (Computer Telephony Server) platform. The product includes full PBX functionality in addition to the contact center functionalities of the EPICCenter. Contact Name Function Department Email Phone + Fax + Update this profile Last update: 2002-04-10 12:32:58 Browse and Search the elsnet Directories of Language and Speech Technology (LST) Experts and Organisations The Directories Some statistics FAQ Browse in alphabetical order Browse in alphabetical order (in frame) Browse by country Browse by ID number Add your profile Select directory to search Search directories for keywords and phrases (use ~ for space within keys; most word-initial regular expressions can be used; no slashes or backslashes) Directory of Experts in LST browse browse browse browse add expert Directory of LST R&D Organisations browse browse browse browse add organisation Directory of Call and Contact Centers browse browse browse browse Home About Members Calendar Publications Resources Training Jobs ELSNews List News Related [print/pda] [no frame] [navigation table] [navigation frame] Page last modified 04-11-2005 by Steven Krauwer Disclaimer / Contact ELSNET

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